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Home > Declined Transactions
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Payment
Declined Transactions
Upon submitting your order at the last step of checkout, your credit card information will be processed. If your credit card is declined, a message will appear on the page with the reason why it was declined. If it is declined as a result of an AVS mismatch, please verify that the billing address information you are entering on the website is an exact match to the billing address information on file with your card issuing bank. If your card is declined as a result of the card code mismatch, please ensure that you are correctly entering the 3 or 4 digit code that appears on the front or back (varies by card type) of your card. If your transaction is otherwise declined, please ensure that you have sufficient funds available in your account to complete the transaction, or contact your bank to inquire about any holds that may have been placed on your card.
Declined transactions may appear on your billing statement as pending transactions. Within 5 business days, your bank will remove these pending transactions from your account. Because the transactions were declined, they will never be posted or permanently charged to your account. During that time that the bank is processing the pending transactions, the amount of your attempted purchase will be temporarily deducted from your account balance. These funds are not being held by ShopIR.com, and may have their pending status removed only by your bank.
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